At Kayak Promotion Store, we understand that timely delivery is crucial for your outdoor adventures. Whether you’re gearing up for a kayaking trip or preparing for a sailing expedition, we ensure that your orders are processed and delivered with the utmost care and efficiency.
Order Processing
Once you place an order with us, our team works diligently to process it within 1-2 business days. This quick turnaround ensures that your gear is on its way to you as soon as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: Using DHL or FedEx, your order will be delivered within 10-15 business days after dispatch. The shipping fee for this option is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. Your order will arrive within 15-25 business days after dispatch.
Delivery Areas
We are proud to serve customers globally, excluding only a few remote areas in Asia and other regions. No matter where you are, we strive to bring our high-quality kayaking and sailing gear to your doorstep.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan your adventures accordingly.
Returns and Refunds
If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. You can return your items within 15 days of receiving them. Please ensure that the items are in their original condition. For more details, visit our Returns Policy page.
Customer Support
Our dedicated customer support team is here to assist you with any questions or concerns regarding your delivery. Feel free to reach out to us at [email protected].
Thank you for choosing Kayak Promotion Store. We are committed to making your water adventures unforgettable by providing you with the best gear and delivery services. Happy paddling and sailing!